Wifi signal strength app for surface pro12/31/2023 Anything below 60 percent means that you have a weak signal, and you should consider moving the device closer to the access point or relocating the access point to the middle of the house or office. If you see a signal above 70 percent, it's still good for light web browsing and managing emails. Once you complete the steps, if you see a signal quality between 80 and 100 percent, then the connection is reliable. If you’re still having problems with your Wi-Fi network, see Fix Wi-Fi connection issues in Windows for other solutions.Source: Windows Central (Image credit: Source: Windows Central) To download drivers and firmware for your Surface, see Download drivers and firmware for Surface. Otherwise, to install updates, use another PC with an internet connection to download the driver package (MSI file) to a USB drive, copy it to your Surface, then install the updated drivers. Select Delete the driver software for this device and then select OK. If you have updates pending, select Update and restart. Restart your Surface by selecting Start > Power > Restart. Go to Start, and select Settings > Network & Internet > Airplane mode. If your Wi-Fi is working now or if you have internet access using an Ethernet connection, download and install the latest updates for Windows and your Surface to help improve your Wi-Fi connection. To learn how, see Install Surface and Windows updates. Select Attempt to remove the driver for this device and then select Uninstall. If you have updates pending, select Update and restart.ĭouble-click your network adapter, select the Driver tab, and then select Uninstall Device. Restart the network adapter by selecting Enable Device. with AMD), and Surface Pro Xĭouble-click your network adapter, select the Driver tab, and then select Disable Device. Qualcomm Atheros QCA61x4A Wireless Network Adapter with Intel), Surface Laptop 3 (13.5 in.), Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Pro 7, Surface Pro 8, Surface Pro 7+, Surface Go 3, and Surface Laptop Studio Select the arrow next to Network adapters to expand the adapters list, and check to see if one of the following adapters is listed: Select Search on the taskbar, enter Device Manager, and select it from the results. If Wi-Fi settings are missing on your Surface, Wi-Fi might be disabled in Device Manager. Solution 6: Verify that Wi-Fi is available in Device Manager See Force a shutdown and restart your Surface for more info. Select Settings > System > Troubleshoot.įollow the steps in the troubleshooter and see if that fixes the problem.Ĭlose any open programs and then press and hold the power button until the logo screen appears (about 20 seconds). The Windows Network Troubleshooter can help diagnose and fix Wi-Fi problems. Solution 4: Run Windows Network Troubleshooter If you connect to your Wi-Fi network but still can’t browse the web on any device, you might need to contact your internet provider or the network equipment manufacturer for further assistance. To learn how to restart your network equipment, see Fix Wi-Fi connection issues in Windows. Restart your Wi-Fi router and modem, and then try to connect your Surface to your Wi-Fi network. Solution 3: Restart your modem and Wi-Fi router If you can’t connect on another device either, it might be a problem with your Wi-Fi router or modem. If you can connect to your Wi-Fi network, there might be a problem with your Surface. Try to connect to your Wi-Fi network on another device, such as your mobile phone or tablet. If you don’t see your Wi-Fi network listed in the available networks on your Surface, you should first make sure your network is available and working properly. Solution 2: Check your network on another device If you can now see your wireless network but still can’t access the internet, see Fix Wi-Fi connection issues in Windows for more solutions. If you still don’t see your network listed on your Surface, try Solution 4. Select Wi-Fi and make sure that Wi-Fi is On. įor Airplane mode, turn it On, then turn it back Off. Go to Start, and select Settings > Network & internet. Open Windows Update Solution 1: Turn airplane mode on and then back off Note: If you get connected to Wi-Fi, make sure you have the latest Windows updates, so you have the latest Wi-Fi network adapter driver installed.
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